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Privacy

Here at Bigger Feet Ltd, we are committed to protecting your privacy and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will give you the chance to refuse any marketing email from us in the future.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit / debit card details

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. All information on customers and orders is either securely filed in locked cabinets or shredded. You can be assured that your details are totally safe with us.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. We do not store any information in cookies which could be used to identify you personally, nor are any sensitive details stored in the cookie. The use of a cookie is only activated if a customer requests that an item be kept in the "favourites" section, or if they wish their shopping basket to be remembered.

Please note that any information passed to us in regards to the fashion footwear offer will be sent to a third party (the manufacturer) as stated on that page. Details available on request.

Several companies, with which the directors are affilliated, will have access to some of the information obtained by Bigger Feet Ltd whilst processing customer orders. If you do not wish for your data to be used by these firms please do let us know. Details available on request.